Insights
What is actually changing inside law firms.
Notes on operations, profitability, hiring, intake, and the gap between how lawyers were trained to think and how a firm actually runs. Written from decades inside the firms, not from a consulting deck.
How to Read Your Law Firm's P&L Without an Accounting Degree
The lines owners misread, and what your profit-and-loss statement is actually telling you.
Read → Cash FlowYour Firm Has Revenue but No Cash. Here's Where It Went.
Unbilled time, slow collections, draws, and the trust-versus-operating confusion that drains the account.
Read → OperationsWhat a Fractional COO Actually Does for a Small Law Firm
Not an office manager, not a consultant who leaves a binder. The real responsibilities, and when it pays for itself.
Read → IntakeThe Intake Leak: Why Good Leads Never Become Clients
The gap between marketing spend and signed clients, and the intake person as first impression, filter, and closer.
Read → ProfitabilityHow Much Should a Law Firm Owner Actually Pay Themselves?
Separating owner-as-operator pay from profit, and why "whatever is left" is a trap.
Read → HiringWhen Should Your Law Firm Hire Its First Operations Person?
The signs the owner has become the bottleneck, and whether fractional or full-time comes first.
Read → LeadershipThe Owner's Trap: Working In the Firm vs. On the Firm
Why great lawyers stall as owners, and how to build a firm that runs without you in the room.
Read → CollectionsLaw Firm Collections: Getting Paid Without Damaging the Relationship
Engagement terms, billing cadence, evergreen retainers, and the awkward follow-up done right.
Read →More in the works.
New pieces on law firm operations, profitability, and what is changing in the business of running a firm.