Outcome one · revenue
Gross annual revenue grew from approximately three-hundred-fifteen-thousand to approximately nine-hundred-sixty-five-thousand within two years.
(Per Liz's case study record, 2026.)
Case Study 01 · Divorce & Family Law
From three-fifteen to nine-sixty-five in two years.
The billing, collections, and accountability rebuild that turned a financially-stressed small divorce firm into a profitable, stable, structured law business.
(Source: Liz Miller's case study record, 2026, anonymized real prior client.)
The Firm
A small divorce and family law practice, one partner, one associate attorney, one paralegal. Solid legal work. Active caseload. And a financial picture that didn't match what the firm looked like from the outside.
The Challenge
Five problems stacked on top of each other.
- Cash flow was a constant struggle.
- Accounts receivable weren't being collected consistently.
- Replenishment retainers were handled sporadically.
- The partner didn't take any kind of regular salary.
- The associate routinely waited until the day before invoices were due to enter a month's worth of time.
The Engagement
What we actually did.
- One. Implemented mandatory contemporaneous time entry.
- Two. Standardized billing procedures across the firm.
- Three. Established strict replenishment retainer protocols prior to hearings and depositions.
- Four. Strengthened the firm's collections process.
- Five. Introduced measurable accountability and performance incentives, including bonuses for staff who exceeded the firm's minimum monthly billing requirements.
The Outcome · two years later
Five outcomes. The numbers are theirs.
(Source: Liz Miller's case study record, 2026.)
Outcome two · debt
The firm paid off a substantial business loan four years early.
(Per Liz's case study record, 2026.)
Outcome three · owner pay
The partner was placed on a consistent three-hundred-thousand annual salary for the first time.
(Per Liz's case study record, 2026.)
Outcome four · AR
Outstanding accounts receivable were sharply reduced.
(Per Liz's case study record, 2026.)
Outcome five · structure
The practice went from constant financial stress to functioning as a profitable, stable, structured law business.
(Per Liz's case study record, 2026.)
In Liz's Words
"This was the engagement that taught me how much of a firm's financial reality is downstream of timekeeping discipline. The partner was talented. The associate was talented. The legal work was excellent. None of that was the problem. The problem was that nobody had ever sat the firm down and said: contemporaneous time entry is non-negotiable, replenishment is non-negotiable, and you pay yourself a real salary because you are running a real business. Once those three things were locked in, everything else cascaded."
Services that did this work
Three engagements. One coordinated rebuild.
Retainer
Fractional CFO
Financial visibility, owner-comp structure, KPI development.
Learn more → EngagementCash Flow & Collections
Billing discipline, replenishment protocols, AR recovery.
Learn more → EngagementProfitability & Owner Comp
Owner-salary structure, profit-share design, draw schedule.
Learn more →
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